Frequently Asked Questions

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Check out this section for answers to common queries. If your question isn’t here, contact us and we’ll be happy to help.
What services does Lecsafe offer in Auckland?
Lecsafe offers comprehensive electrical safety services, including testing and tagging, PAT Testing, thermal imaging, on-site electrical repairs, and microwave leakage testing.
How can I schedule an electrical safety inspection with Lecsafe?
You can schedule an electrical safety inspection by visiting their website at lecsafe.co.nz or by calling them at 0800 532 7233.
Why is maintaining RCDs in top condition important?
Maintaining RCDs is essential to prevent electric shocks and reduce the risk of electrical fires. It is also a legal requirement in New Zealand as per the AS/NZS 3760 standard.
What are some common consequences of neglecting electrical maintenance?
Neglecting electrical maintenance can lead to fire hazards, equipment damage, increased downtime, and legal liabilities due to non-compliance with safety regulations.
What should I do if I experience an electrical fault?
If you experience an electrical fault, contact Lecsafe immediately at 0800 532 7233 for prompt assistance. Avoid using the affected equipment or outlets in the meantime.
How often should workplace microwaves be tested for leakage?
Workplace microwaves should be tested for leakage at least once a year to ensure they are functioning correctly and safely.
What is the purpose of thermal imaging surveys offered by Lecsafe?
Thermal imaging surveys are used to detect hidden electrical issues that are not visible to the naked eye, helping to prevent potential hazards and ensuring optimal functioning of electrical systems.
What steps are involved in Lecsafe’s microwave leakage testing service?
Lecsafe’s microwave leakage testing includes checking for radiation leakage, ensuring correct power output, and examining external damage such as cracks or broken seals.
Why is regular electrical test tagging important?
Regular electrical test tagging is important to identify potential issues early, prevent accidents, ensure compliance with regulations, and maintain a safe working environment.
What benefits does Lecsafe offer by choosing their electrical repair services?
Lecsafe offers expertise and experience, advanced diagnostic tools, comprehensive service from inspections to repairs, and exceptional customer satisfaction.
What does Lecsafe’s comprehensive electrical inspection cover?
Lecsafe’s comprehensive inspection includes checking wiring and circuitry for wear and tear, inspecting plugs and sockets, examining electrical panels, and testing appliances and equipment.
How does Lecsafe handle complex electrical repairs?
For complex repairs, Lecsafe takes the equipment away for extensive work and ensures it is returned in full working order as quickly as possible. They also provide temporary replacement equipment to minimize downtime.
What type of diagnostic tools does Lecsafe use for their services?
Lecsafe uses state-of-the-art diagnostic tools to quickly and accurately identify potential issues, allowing for efficient repairs and minimal downtime.
What is included in Lecsafe’s detailed report after an inspection?
The detailed report includes test results, identified issues, and recommended repairs. This information is crucial for maintaining up-to-date records of electrical safety compliance.
How does Lecsafe ensure customer satisfaction?
Lecsafe ensures customer satisfaction by providing prompt responses, transparent communication, and high-quality service tailored to the specific needs of each business.
What are the key takeaways from New Zealand’s electrical test tag requirements?
Key takeaways include the importance of regular testing to prevent electrical hazards, ensure compliance with regulations, and reduce the risk of accidents. Factors affecting pricing include the number of appliances, complexity of testing, and service provider’s expertise.
How does Lecsafe help in maintaining a safe working environment?
Lecsafe helps maintain a safe working environment by offering regular inspections, prompt repairs, temporary equipment provision, and ongoing support to address any electrical safety concerns.
What should businesses do to maintain microwave safety?
Businesses should ensure regular cleaning of microwaves, perform visual inspections for damage, educate employees on proper usage, and schedule professional leakage testing at least once a year.
What type of training does Lecsafe provide to employees regarding electrical safety?
Lecsafe educates employees on the importance of electrical safety, how to identify potential hazards, and best practices for maintaining safe electrical systems in the workplace.
How can I contact Lecsafe for more information or to book a service?
You can contact Lecsafe by calling their toll-free number 0800 532 7233 or emailing them at enquiries@lecsafe.co.nz. Their address is PO Box 45 055 Te Atatu Peninsula, Auckland 0651, New Zealand.

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